大概这个月15日吧，从加拿大的亚马逊定了两套盘，做为圣诞礼物送给自己。这两套盘都算是预定，因为一套16日到货，一套18日到货。然后22号，昨天，送到了。开箱一看，只有一套盘，于是在昨天我的时间下午2点，给亚马逊的客服写信说，你们把我的订单搞错了，箱子里只有一件东西。而且根据收据显示顶单已完整，这不是分开邮寄（有时候因为到货时间不同会分开邮寄提高效率），而是你们把我的箱子和别人弄混了，要不就是你们忘记放进去了....

然后，刚才下午1点多，我起床，查邮件，亚马逊给我来了信。亚马逊有一个合同条款，如果出现问题，会在24小时内解决，果然24小时就有了反映。然后信里面从开头到结尾都是对不起，说的确是把订单搞混了。然后亚马逊说会用他们最贵的速递，给我把东西送来，时间是明天下午5点前，邮费算在他们头上。这个速递，真的不便宜，因为一般都是24小时内送到，价格都够我这套盘了。这样子，问题就解决了。
亚马逊在国内，现在就是以前的卓越joyo。我在国内时侯，也从joyo买过很多东西，书啊盘啊按摩脚盆啊，都是选择货到付款送货上门然后给钱。我没有在国内亚马逊买东西时候遇到过质量问题或者订单问题，也不知道遇到后能不能像国外这样这么快这么好地解决。
但是我估计，如果是其他类型的国内网购，可能服务就会差些吧

我想说明什么呢？现在第三产业就是服务业吧，经济里占的比重最大。咱们祖国的服务业的质量呢，大家不说心里都明白。当然，国外也不是所有公司都提供这么好的售后服务，毕竟亚马逊是业界精英，国外最大的网购之一，如果服务不好也不能成为第一。只是我觉得人家的这种态度，服务质量，只会让我以后继续在那里购物，成为他们的长期顾客。而一个企业所追求的，不就是持续长久且程增长态势的回头客么？！
而且，有时候国内一些服务行业对于客户的态度，让我觉得自己真得非常贱，非常不值钱，就好像我来你这里消费我是应该的，出了问题我应该自己担着因为那是常识一样。如果这种态度不被改变，咱们永远也别想超过人家。

基本这样，个人意见不代表群体概念。

Since you wrote something about me in your Qzone, so should I write something about you?

I don't know. It's been a while (yes, I know, it's been so many while) since the last time I wrote something about a girl.

I am not sure about the relationship between you and me. It's just so strange, so different, so unique.

It's good to continue it as friendship I guess. Not quite want to upgrade it now. Might be in the future, or another day, another place.

Who knows?

Anyway, one thing I can sure about is you are more important than I thought about.

Never expect to considering other people's feeling for so much. But it seems you are one of the exception.

Nice chatting everyday, really enjoy it, really like it, really love it.

Thus I found life might be more interesting than I imagined.

I know I've got this protective personality for a really long time. You've made me open a little bit I guess.

But I know I am still quite protective right now, consider my situation and my history.

And I do leave all the past in behind, so don't worry, I'll be fine.